Community Resources

Garbage & Recycling: Weekly curbside collection. Find your schedule: City of New Westminster - Waste Collection

To report your missed collection after 7 PM on the day of collection : https://www.newwestcity.ca/services/garbage-and-recycling/report-missed-collection

Water, Sewer & New West Hydro: Set up your account via MyCity, a secure, all-in-one, online service run by the city that allows residents and businesses to access information about your city service accounts, view current and past bills, payment history, and register for eBilling.  

Bylaws & Noise Regulations: Important to review city bylaws, especially for noise, pets, parking, and property use.

Queensborough residents have access to several nearby waste and recycling depots to help keep our community clean and sustainable. 

Encorp Return-It Depot - Queensborough Location:

Located at 409 Boyne Street, This depot accepts beverage containers, electronics, small appliances, Styrofoam, cardboard, and glass. It’s a convenient option for refundable items and extended producer responsibility programs. 

United Boulevard Recycling and Waste Centre:

The facility is located at 995 United Boulevard, Coquitlam, 1km west of the existing Coquitlam Recycling and Waste Centre near the New Westminster and Coquitlam border.

Metro Vancouver’s United Boulevard Recycling and Waste Centre is a full-service depot for commercial, municipal, and small vehicle customers.​ The accept the following:

• Used automotive oil, antifreeze, and oil containers

• Batteries, electronics, and light fixtures

• Plastic containers and bags

• Books, magazines, and other paper

• Clothing and textiles

• Mattresses and box springs

• Yard trimmings and food waste

• Gypsum

• Glass

• Styrofoam

Living in Queensborough means being prepared for both everyday safety and unique challenges like seasonal flooding. The City of New Westminster works closely with emergency services to keep residents informed and protected. 

Be Prepared

Queensborough is located on a floodplain, so it’s important to:

• Know your flood risk and insurance coverage.

• Learn about the local dike system and how it protects the neighbourhood.

• Familiarize yourself with emergency muster points, such as Ryall Park, in case of evacuation.

Services & Resources:

• NW Police & Fire Services: Provided by New Westminster Police Department and Fire & Rescue Services

• NW Police Non-Emergency Line: 604-525-5411

• Emergency Alerts: Cell phones will receive emergency alerts from Alert BC.

🧰 Emergency Preparedness:

• Have a 72-hour emergency kit ready at home

• Follow the City’s Emergency Preparedness tips.

Your safety starts with staying informed and connected. Whether it’s a power outage, flood warning, or suspicious activity—knowing what to do makes all the difference.

Transit Access: 104 and 410 Buses connect to 22nd Street SkyTrain Station.

Schedule for 104

Schedule for 410

Highway Access: Convenient access to Queensborough Bridge, Highway 91A, and the Alex Fraser Bridge.

Cycling & Walking: Queensborough Perimeter Trail connects parks, schools, and residential areas. A cycling map can be viewed here and here.

Q2Q Ferry: A convenient and scenic passenger ferry that connects Queensborough to the Quayside area of Downtown New Westminster. Whether you're commuting, shopping at River Market, or enjoying a day out, the ferry offers a quick and enjoyable ride across the Fraser River (~6 min ride). The service is bike and pedestrian-friendly, and runs seasonally with affordable fares. To learn more about this service here is the site. 

Queensborough is a pet-friendly neighbourhood with plenty of green space, walking trails, and local services to keep your furry friends happy and healthy.

See this link to view off-leash dog parks in New Westminster. We have one near the Queensborough Community Centre at the Queensborough Dog Area.

Pet Licensing & Bylaws

All dogs must be licensed with the City of New Westminster. It’s easy and helps reunite you with your pet if they get lost. Register your pal here: https://www.newwestcity.ca/services/animal-services/dog-licences

Veterinary Services

Queensborough Vet Hospital

Lost and Found Pets

Losing or finding a pet can be stressful, but there are steps you can take to help. 

If your pet goes missing in New Westminster, call 604-519-2008 to file a report and check if they’ve been found. Watch the City’s Animal Services Facebook page for found pet updates. You can also post on Pawboost, Missing Pets in BC, Facebook, and Nextdoor. 

If you find a stray animal, contact the shelter with a description and location. Dogs and most pets are not allowed to roam freely—cats may roam if spayed/neutered and identifiable. If the animal appears injured, unwell, or lost, please reach out to shelter@newwestcity.ca or call 604-519-2008 for support. 

Don’t Go Hungry program provides free, fresh, and non-perishable food to individuals and families in need—no questions asked. Open every Saturday at various locations across New Westminster and neighbouring communities, the program welcomes anyone who needs a hand. Whether it’s your first time or a regular visit, you’ll be met with kindness, respect, and support.

Queensborough: Saturdays at 12:45-1:45 PM

920 Ewen Avenue, New Westminster, BC

👉 Visit the Don’t Go Hungry website for up-to-date locations, times, and volunteer opportunities.

Gurdwara Sahib serves free vegetarian hot meals to those in need in New Westminster and the Downtown Eastside. Guests are welcome anytime during the day until 8 pm - 7 days a week. They just ask guests to dress modestly. If it is your first time attending, ask for assistance and they will help guide and serve you.